# Bigray Labs > Pathology lab software (LIS) for diagnostic labs in India. Register patients, collect samples, pull results straight from analyzers, and send reports to patients on WhatsApp — with online payments through Razorpay, fraud alerts, and pay-per-visit pricing (no yearly fee). ## What it does - Internet down? Your lab keeps working.: Register, collect samples, enter results and print reports for days without internet — everything syncs automatically when you're back online. - Pay only for what you use: No yearly fee. Top up a wallet and pay per patient visit — however many tests. - Reports on WhatsApp in minutes: Patients get their report link on WhatsApp the moment results are approved. - Automate your lab with LIS: Connect your analyzers — results flow straight into the report, no retyping. - Get every report paid: Patients pay online with Razorpay before an unpaid report opens — UPI, cards or netbanking. - Fraud management built in: Get alerted when a test runs on the machine without being logged or billed. - Share reports without WhatsApp bans: Reports go out through the official WhatsApp Business API — not a personal number that gets blocked. - Doctor and B2B portals: referring doctors see their patients and commission; partner labs register samples and track reports. - Report templates, pathologist signatures, report locking and branded reports. ## Pricing Labs top up a prepaid wallet and are charged per patient visit (one patient on one day, however many tests). - CORE: 0.5% of each visit's bill (max ₹0.70 per visit, min ₹0.50) — Pay as you go - GROW: 0.5% of each visit's bill (max ₹1.00 per visit, min ₹0.50) — Pay as you go - PRO: 0.5% of each visit's bill (max ₹1.50 per visit, min ₹0.70) — Pay as you go ## How it works 1. Pick a plan — Choose the package that fits your lab and tell us a bit about it — takes under a minute. 2. We set you up — We reach out, get your lab's details onboarded, and create your account on the platform. 3. Start running your lab — Register patients, track tests and send out reports — all from one dashboard. ## FAQ ### How long does onboarding take? Most labs are up and running within a few days of getting in touch — we handle the setup once you choose a plan. ### Do I need to migrate data from my current system or registers? If you're moving off paper registers or another tool, mention it in the request form and we'll help bring your existing patient records across. ### Can I change packages later? Yes — you can renew into a longer or shorter package whenever your current one is coming up for renewal. Just get in touch and we'll adjust your account. ### Is my data secure? Every admin action requires a login, and patient data isn't reachable without it — your lab's data stays private to your account. ### What if I run more than one branch? Each branch runs as its own lab account on the same package pricing — mention how many branches you have when you request a package and we'll help get every one of them onboarded. ## Links - Website: https://bigraylabs.com/ - Plans: https://bigraylabs.com/#plan - Cost calculator: https://bigraylabs.com/#calculator - Contact: hello@bigraylabs.com